OVERVIEW

Welcome to Goddessance.

The terms “we”, “us”, and “our” refer to Goddessance. Goddessance operates this website and online store, including all related information, content, features, tools, products, and services (the “Services”).

Our store is powered by Shopify, which enables us to provide the Services to you.

By accessing or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you may not access or use the Services.

1. ELIGIBILITY

By using this website, you confirm that:

• You are at least 18 years old or of legal age in your country of residence.

• Any information you provide is accurate and complete.

• You are legally capable of entering into binding contracts.

2. PRODUCTS & COSMETIC DISCLAIMER

All Goddessance products are cosmetic products intended for external use only.

They are not intended to diagnose, treat, cure, or prevent any medical condition.

If you have a skin condition (including but not limited to dermatitis, eczema, rosacea, acne, or allergies), we strongly recommend consulting a qualified healthcare professional before use.

You are responsible for:

• Reading ingredient lists before use.
• Perform a patch test prior to the first application. 
• Discontinue use if irritation occurs.

We are not liable for adverse reactions resulting from misuse, failure to follow instructions, or known allergies.

Product appearance (including color and texture) may vary slightly due to natural ingredients or manufacturing batches.

3. ORDERS & CONTRACT FORMATION

Placing an order constitutes an offer to purchase.

A binding contract is formed only once you receive a written order confirmation email from Goddessance.

We reserve the right to:

• Refuse or cancel orders at our discretion.

• Limit quantities per customer.

• Cancel suspected fraudulent or resale orders.

4. PRICES & PAYMENT

All prices are listed in CHF or EUR (depending on selected currency) and include applicable VAT where required by law.

Shipping costs, customs duties, and import taxes (where applicable) are not included unless stated otherwise.

You agree to provide accurate billing and payment information.

We reserve the right to change prices at any time.

5. SHIPPING & RISK

Delivery times are estimates and not guaranteed.

Risk of loss transfers to you once the goods are handed over to the shipping carrier.

We are not responsible for:

• Carrier delays

• Customs processing

• Events outside our control (force majeure)

6. RETURNS & REFUNDS

Returns are governed exclusively by our Refund Policy.

Opened cosmetic products cannot be returned for hygiene and safety reasons.

7. INTELLECTUAL PROPERTY

All content on this website — including but not limited to trademarks, brand names, logos, product names, text, graphics, images, videos, designs, layout, and overall visual identity — is the property of Goddessance or its licensors and is protected under Swiss and international intellectual property laws.

You may use the Services for personal, non-commercial purposes only.

You may not:

• Reproduce

• Distribute

• Modify

• Create derivative works

• Publicly display

• Republish

• Download

• Transmit

• Exploit

any part of the Services without our prior written consent.

Nothing in these Terms grants you any license or right to use any trademark, copyright, or other intellectual property of Goddessance or any third party without explicit permission.

Unauthorized use may result in legal action under applicable intellectual property laws.

All rights not expressly granted are reserved.

8. THIRD-PARTY SERVICES

Our website may contain links to third-party websites or tools.

We are not responsible for their content, policies, or practices.

Your use of third-party services is at your own risk.

9. DISCLAIMER OF WARRANTIES

To the fullest extent permitted by law, all Services and products are provided “as is” and “as available.”

We do not guarantee:

• Uninterrupted website access

• Error-free operation

• Specific cosmetic results

Individual skincare results vary.

Nothing in these Terms excludes liability that cannot legally be excluded under Swiss or EU consumer law.

10. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Goddessance shall not be liable for:

• Indirect or consequential damages

• Loss of profits

• Loss of data

• Skin reactions resulting from failure to follow instructions or disclosed allergies

Our total liability shall not exceed the purchase price of the product in question.

11. USER CONDUCT

You agree not to:

• Use the website for unlawful purposes
• Attempt to hack or disrupt the Services
• Copy or scrape content
• Post harmful, defamatory, or unlawful content

We reserve the right to restrict access if these Terms are violated.

12. GOVERNING LAW & JURISDICTION

These Terms are governed by Swiss law.

The place of jurisdiction is the registered seat of Goddessance, unless mandatory consumer protection law provides otherwise.

13. CHANGES TO TERMS

We reserve the right to update these Terms at any time.

The version published on this page is the applicable version.

14. CONTACT INFORMATION

Goddessance

Goddessance GmbH / Sàrl

Sentier du Ministre 14 Bole, 2014

Switzerland

Email: sabina@goddessance.com

UID / Company Registration Number: 

CHE-265.922.868

VAT Number: CHE-265.922.868